Business Name: Retriever Merchant Solutions
President's Name: Brian Kamstra
Account Manager locally: Barbara Ewell
What are your business's core values, goals, and overall mission?
Integrity. Security. Service.
Dedicated to our customers. Dedicated to always doing the right thing, to do it well and with a sense of urgency. Dedicated to excellence. We are in the business of growth and opportunity ensuring that our clients have the tools, equipment and support to reach their business and career goals. We are dedicated to adding value and convenience to our client's businesses that will help them succeed.
Share some unique facts and business history? What makes your business stand out?
Our corporate offices are located in South Holland, Indiana approximately 20 minutes from Chicago. We are proud to have been serving retail, wholesale, jewelry, restaurant, service, professional associations and Internet businesses of all sizes since 1993. We are pleased to be a registered Independent Sales Organization/Member Service Provider (ISO/MSP) with Fifth Third Bank. This allows us to provide direct source pricing for our client's - eliminating the middle man charges.
What products or services do you offer companies or individuals?
We offer a complete range of merchant processing products and services, training, supplies and point-of-sale transaction equipment for credit cards, debit cards, gift cards and check services at competitive and cost-effective rates.
What are the greatest obstacles and/or challenges that your business has faced? How have you and your business overcome them?
We are respected and recognized as one of the industry's top processors having achieved an "A" rating from the BBB. We strive daily to provide honest and transparent services and information.
What accomplishments are you most proud of?
We have created a business today with over 80 employees and over 200 active agents. We are growing to service the business community with personal service and competitive and cost-effective rates!
What do you see for the future of your business?
Respected and recognized, our team of in-house support services and sales agents will continue to be the best trained in the industry and ultimately the last merchant processing company any business will ever need!
Why are you a member of the Hampton Roads Chamber of Commerce?
The Hampton Roads Chamber of Commerce consistently provides credibility to its members as well as continuing support and education and operates under the same core values of Integrity and Service.